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Evidence Guide: MEM21006A - Service quartz watches

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MEM21006A - Service quartz watches

What evidence can you provide to prove your understanding of each of the following citeria?

Determine servicing requirements and liaise with customer

  1. Identify watch functions and features
  2. Prepare written quotation and inform customer of watch condition and performance concerns
  3. Outline recommended service procedures to be undertaken to remedy identified faults
  4. Verify and agree servicing requirements with customer
  5. Prepare watch for handover
  6. Record and document repair process
Identify watch functions and features

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare written quotation and inform customer of watch condition and performance concerns

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outline recommended service procedures to be undertaken to remedy identified faults

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify and agree servicing requirements with customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare watch for handover

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and document repair process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Disassemble watch case and movement components for servicing

  1. Establish appropriate working environment
  2. Select and use workshop tools and equipment appropriately
  3. Open and close watch cases correctly
  4. Remove case movement and components without damaging or marking
  5. Verify gasket condition and replace if required
  6. Clean cases and bands, as required
Establish appropriate working environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and use workshop tools and equipment appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Open and close watch cases correctly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Remove case movement and components without damaging or marking

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify gasket condition and replace if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean cases and bands, as required

Completed
Date:

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Service watch case and movement components

  1. Inspect condition of watch case and movement components
  2. Confirm servicing requirements
  3. Replace faulty or worn component parts
  4. Clean components and parts
  5. Inspect watch case and movement components for cleanliness and rectify imperfections/faults
  6. Use correct tools and equipment for handling and servicing
Inspect condition of watch case and movement components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm servicing requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Replace faulty or worn component parts

Completed
Date:

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Clean components and parts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect watch case and movement components for cleanliness and rectify imperfections/faults

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use correct tools and equipment for handling and servicing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reassemble and test watch case and movement components

  1. Reassemble watch case and movement components according to manufacturer specifications
  2. Confirm correct assembly of gear train and other components
  3. Use correct types and amounts of lubricant according to manufacturer specifications
  4. Use tools and equipment appropriately taking precautions for correct reassembly
  5. Verify/confirm watch functioning according to manufacturer specifications
  6. Verify watch performance including rate testing and adjust, as required, according to manufacturer specifications
Reassemble watch case and movement components according to manufacturer specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm correct assembly of gear train and other components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use correct types and amounts of lubricant according to manufacturer specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use tools and equipment appropriately taking precautions for correct reassembly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify/confirm watch functioning according to manufacturer specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify watch performance including rate testing and adjust, as required, according to manufacturer specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to service quartz watches to industry standards, manufacturer specifications and in accordance with safety regulations and procedures.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently:

use correct disassembly/reassembly techniques

perform watch function and electrical performance testing

use appropriate watch movement/components cleaning techniques

apply lubrication techniques.

Context of and specific resources for assessment

Assessment may occur on the job or in a simulated working environment. Access is required to real or appropriately simulated situations, including work areas, materials and equipment, and information on workplace practices and OHS practices.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

Access must be provided to appropriate learning and/or assessment support when required. Where applicable, physical resources should include equipment modified for people with disabilities.

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of the MEM05 Metal and Engineering Training Package.

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of underpinning knowledge.

Assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application.

Assessment may be applied under project-related conditions (real or simulated) and require evidence of process.

Assessment must confirm a reasonable inference that competency is not only able to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.

Assessment may be in conjunction with assessment of other units of competency where required.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed.

Required Skills and Knowledge

Required skills

Required skills include:

diagnosing and fault-finding quartz analog and digital watches

dismantling and assembling quartz watch digital modules, movements, gear trains and sub-assemblies

applying correct type and amount of lubrication

using quartz timing and testing equipment

communicating effectively

interpreting manufacturer technical guides

Required knowledge

Required knowledge includes:

quartz watch construction and components (i.e. analog, digital and duo displays)

quartz watch operating principles (e.g. analog and digital)

quartz watch lubrication techniques

watch case and band construction and components

client liaison techniques

power sources

power cells, batteries, capacitors and electronic storage units

occupational health and safety (OHS) regulations and procedures

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Watch functions and features

Watch functions and features may include:

quartz oscillating stage

dividing stage

motor drive output pulses

capacitive output signals

current consumption

pulse generation

lower working limit test

gear train freedom

Record and document repair process

Record and document repair process may include:

extent and date of repair

cost of replacement part

time spent on procedure

Appropriate working environment

Appropriate working environment may include:

suitable watchmakers' bench

clean and orderly work area (precautions taken to minimise dust)

adequate lighting and ventilation

ergonomic chair with adjustable height

Workshop tools and equipment

Workshop tools and equipment may include:

timing machine

multimeter

pulse generator

watch repair hand tools

case opening and closing tools

cleaning media

cleaning machines

lubricants

personal protective equipment

Movement and case components

Movement and case components may include:

quartz crystal

electronic circuits

coils

mechanical gear train

liquid crystal displays

watch glasses

case back

bezel (rotating)

crown

pendant

pushbuttons

Watch performance/rate testing

Watch performance/rate testing may include:

current consumption according to manufacturer specifications

rate testing (e.g. +0.25 - 0.3 seconds/day)